House Cleaning Services > Terms and Conditions

Terms and Conditions

General


House Cleaning Services agrees to perform the work specified by the Client in a professional manner. Our company reserves the right to make changes to any part of these Terms and Conditions without notice. By ordering our domestic cleaning services via telephone, e-mail, fax or website the client is agreeing to be bound by the Company Terms and Conditions of Service. The Client must allow the cleaner access to hot water and power. All fragile and breakable items must be secured or removed. We will provide all cleaning material and equipment on request. Please note that this may be subject to a surcharge.


Cleaning Service Insurance


The House Cleaning Services is insured by full public and employer's liability cover. The cleaners have full public liability insurance.


Claims


The customer accepts and understands that poor service, breakage/damage or theft must be reported straight after completion of the job. Failure to do so will eliminate customer’s pretentions. The only exception is our End of Tenancy service which is guaranteed within 48 hours after the cleaning procedure.

For a copy of our full Terms & Conditions of Service, please contact our Cleaning Agency on 020 8114 0007.

Live chat